1.1   The following definitions apply in these terms & conditions

WarsawStagNights.com is a website owned and operated by Travel Addict, Travel Addict will be referred to as TA from here onwards.
Travel Addict is a privately owned Polish business, an officially registered and licensed tour operator.
Client means an individual using the services of TA. Clients must be at least 18 years old as of their scheduled date of arrival in Poland.
Group means the organised group of Clients that is represented by one Leader.
Leader (leader of the Group) means an individual or a legal person making the reservation on behalf of a group of Clients. The Leader is responsible for all communication between TA and Group members.
Tour means the set of Activities and Services purchased from TA by the Group
Activity means all bookings made by TA with its Suppliers in respect of sporting activities, clubs, restaurants, performers and ticketed events
Services mean the booking of Accommodation and provision of in-country transportation
Accommodation may comprise either a hotel or a furnished apartment.
Supplier means any third party provider of services

1.2   Conclusion of the contract

This agreement is effective and shall come into force when TA provides the Client with its acceptance of the reservation by e-mail, upon acceptance of the reservation the Client will provide TA with credit/debit card payment details or pay by international bank transfer to TA's account. This is unless specified otherwise or unless different arrangements are agreed upon in a specific case.

The confirmation e-mail shall include detailed information and documentation relevant to the Client's order, the price calculation and the term in which the payment is due. The Client is responsible for checking the accuracy of all the details of the order as described in the confirmation e-mail, because subsequent complaints shall not be accepted and TA shall not be liable for any loss or damage arising from the negligence of the Client.

If payment is not received in the term set out in the confirmation e-mail, TA reserves the right to cancel the Client's Tour and to withdraw from the contract.

Since all Services and Activities are provided by TA's Suppliers, TA is not responsible for their actual availability. Only upon receiving the full payment from the Client, shall TA confirm all the relevant bookings with the Suppliers.

Should TA be unable to make the Tour arrangements as ordered by the Client in the reservation, TA shall inform the Client immediately and offer alternative arrangements. In the circumstances where there this would result in a substantial change to the Client's order and/or it would result in a price change to the Tour, the contract shall be concluded upon either payment of the new price or lack of notice of cancellation, which shall be deemed to mean the Client's consent to the change to the order.

TA reserves the right to make minor changes to the arrangements set out in the Client's order, provided that this would not affect the price and the quality of the Tour. TA will inform Client as soon as possible of any such changes (this would include e.g. the change of a Supplier or time schedule).

TA also reserves the right to change or to cancel a Service should it fail to comply (through the fault of the Supplier) with the safety, hygienic or other standards required by Polish legislation in force. In these circumstances TA shall reimburse the relevant portion of the price to the Client.

Upon the acceptance of these terms and conditions the Client is also obliged to follow the terms and conditions of TA's Suppliers when using the Services or participating on the Activities.

1.3   Safety

All members of the Group must adhere to the rules of venues and activities. Participation in certain Activities contained in our programmes may be subject to height, weight and health restrictions. Group members must advise Supplier(s) of any medical circumstances that may affect their safety or health whilst participating. Furthermore, Activities comprising or including an element of driving or shooting may not be accessible to intoxicated or unfit people as determined by the relevant Supplier, before or during the Activity. Participation in the itineraries featured by TA is at the participators’ risk and adequate insurance cover should be obtained for all members of the Group.

1.4   Liability

TA shall not be held responsible for any shortcomings in Services and Activities that cannot be influenced by TA, such as weather, traffic, restrictions imposed by the government during the tour and any other unforeseen circumstances. The Client may not raise any claim on the basis of circumstances that were known to the Client before the tour.

Planned transportation times may be extended due to unforeseen circumstances, such as weather conditions or road traffic problems. In this situation the Client is not entitled to compensation for the waiting time, or for the unused Services related to the Tour, or to a withdrawal from the Tour contract due to the delay of the means of travel.

TA shall not be held responsible for any eventual discrepancies or exclusion from transportation caused by the failure of the Client to observe the terms and conditions of transportation.

TA shall not be held responsible for damages which were not caused by TA or its Suppliers, but which were caused by the Client, or by a third person not related to the provision of the Tour, or by events that could not be prevented even with maximum care and attention or for damages caused by unusual or unforeseeable circumstances.

TA will not be liable for costs the Client may incur, or failure of the Client to arrive at ground arrangements as a subsequence of a flight delay or cancellation, nor will we be liable for providing a refund in such circumstances.

1.5   Insurance

TA does not provide any insurance, unless otherwise stated. Clients must take out adequate travel insurance for their trip based on the planned Activities and ordered Services. In addition to the medical and personal possessions cover this should include, this may also provide trip cancellation cover. If a refund is not possible within the terms and conditions above and the Client has travel insurance, we are happy to provide a letter that will help claim for the cancellation. TA reserves the right to cancel this contract or any particular Service/Activity without refund or the right for an indemnity in cases where the Client is not insured in respect of all risks arising or associated with this contract, Service or Activities.  Please note that some of the Activities are qualified by insurance agencies as risky or highly risky.

1.6   Accommodation

TA is not liable for any loss or damage related neither to the accommodation, nor for the availability and conditions of the accommodation itself. The Client agrees to settle with the accommodation management any extraordinary expenses arising from specific accommodation services or damage (including loss) on the accommodation property. It should be required to submit on request of the hotel management a valid credit card with authorisation to the payments mentioned above. If the Client does not provide such an authority, TA reserves the right to cancel the booking and the Client may not be granted permission to use the accommodation services.

The Client should deposit to the accommodation safe/security box (if available) all credentials, jewellery or any other valuable property.

The Client is obliged to follow the terms and conditions of the accommodation valid in the particular accommodation.

1.7   Price and Payment Conditions

Payment to be made in advance by paypal, credit/debit card or international/domestic bank transfer, 25% prepayment at the time of booking and full payment no later than 30 days in advance of arrival. If less then 30 days to the activity then full payment must be made at the moment of booking by paypal, or credit/debit card. Any other payment method must be agreed in writing first with TA.

1.8   Cancellation

Cancel within 5 days of making a booking and incur no cancellation fees, provided this is more than 30 days before arrival.

After 5 days of making a booking and up to 30 days before arrival, cancellations and alterations incur an administration fee of 40PLN per Client per Service or Activity.

Within 30 days of arrival there will be no refunds. Clients are liable for the full cost of the Tour if a cancellation takes place and payment has not already been taken already, we will deduct the full amount due from the credit/debit card used for reservation. These conditions also apply if you fail to show up. Minor alterations may be possible, but this is solely at our discretion and depends on our agreement with the operator of the service or activity.

1.9   Clients’ Obligations to TA.

Clients must comply with these Terms & Conditions. Non compliance will be deemed as a cancellation by the Group of all the arrangements provided by TA.

The person placing the reservation and completing the booking will be the Leader for the duration of the Tour. The Leader will be our point of contact for the Group and members of the Group accept that the Leader has the authority to deal with us on behalf of every member of the Group. To avoid confusion, we will not normally enter into discussions with any other member of the Group. If for any reason there is a change of Leader, please notify us immediately, and we will not accept any change until we have received confirmation in writing. The Leader is liable for payment of the invoice and therefore is responsible for collecting all monies from the Group and for making all payments to TA by the due date. The Leader accepts full responsibility for paying for all the Clients on the booking and indemnifies TA against losses arising from failure of a Group or individuals within the Group to pay. The Leader is responsible for ensuring that all members of the Group know about and adhere to the terms and conditions.

Once the Group arrives at the destination the Group undertakes to behave in a responsible manner and without risk to the health and safety of the Group or others. The Group will comply with every reasonable instruction or request of the TA representative or agent or Supplier(s). If any member of the Group fails to do so then that member of the Group shall be deemed to have cancelled the Tour arrangements with immediate effect for the Group. If the Group are more than 30 minutes late in meeting the TA representative at the agreed place and time for a scheduled Activity, then each member of the Group will be deemed to have cancelled the activity.

The Client will be personally liable for any damage occasioned by the Client to the property or person of a third party. It is the Client’s responsibility to obtain all necessary travel documents and medical advice with respect to the Tour destination. The Client should be in possession of a valid passport and visa (if appropriate). The Client should also check with a doctor as to whether vaccinations or additional health precautions may be required.

When booking a Tour with TA, it is the Leader's responsibility to ascertain whether any member of the Group suffers from an existing medical condition or disability and to notify TA accordingly. If such information is not disclosed to TA until after the holiday voucher has been issued and, in the opinion of TA, the condition or disability would render the Tour arrangements unsuitable or unsafe for the member of the Group so affected, then that member of the Group shall be deemed to have cancelled the Tour arrangements.

1.10   Privacy Policy

TA saves Clients’ personal data according to the relevant Polish legislation: the Personal Data Protection Act of 29.08.1997. The Client agrees that it can be used for marketing purposes, however TA is not entitled to provide this data to any third party. The Client is entitled to ask for his/her personal data to be changed or deleted.

1.11   Copyright Notice

Unless otherwise stated, copyright and any other rights in material displayed on this website are the sole property of TA. Website visitors are permitted to print and download extracts from this site on the following basis:

• Use of documents and related graphics on this website are for information and/or personal use only;

• Any copies of these pages saved to disk or to any other storage medium may only be used for subsequent viewing
  purposes or to print extracts for personal use;

• No documents or related graphics downloaded from this site are to be modified in any way;

• Graphics downloaded from this site are not to be used separately from the accompanying text;

• The TA copyright notice (©Travel Addict 2006) must appear in all copies;

• No part of this site may be reproduced or stored on any other website, or included in any public or private electronic
  retrieval system or service without TA's prior written permission;

• Any rights not expressly granted in these terms are reserved.

1.12   Claims and Complaints

The Client should report all complaints related to the provision of services in writing to TA as soon as possible. TA agrees to do everything in its power to make sure that the situation is remedied to the Tour standard.

If the Client claims a full or partial refund in respect of Activities or Services which were not provided at the agreed standard then the Client shall formulate its claim in writing indicating all relevant information and deliver it by fax or by mail within 14 days from the date the claim was raised. TA shall inform the Client about the claim resolution within 30 days from the delivery of the claim.

In the case of a substantiated claim TA shall refund to the Client the difference between the provided and agreed Activities or Services. TA shall not refund any of the Client's expenditures caused by the Client's failure unless TA approved them in advance.